Look, I get it. Privacy policies are boring. But after ten years running our salon in Yonkers, I’ve learned that being upfront about how we handle your information matters. So let me break this down for you.
What Information Do We Actually Collect?
When you book with us or browse our website, here’s what we need to know:
The Basics Your name, phone number, and email. Pretty standard stuff, right? We also ask about your event date if you’re a bride, or what kind of look you’re going for. Sometimes clients tell us about skin sensitivities or allergies. That’s all gold to us because it helps us do our job better.
Behind the Scenes Our website collects some technical stuff automatically. Nothing creepy, just things like what browser you’re using or which pages you visit. Think of it like counting footsteps in our physical salon, except digital.
I remember when we first set up our online booking system. My tech guy kept talking about “user data” and “analytics.” Honestly? Half of it went over my head initially. But here’s what matters: we only collect what actually helps us serve you better.
How Do We Use This Information?
Running Our Business We use your details to schedule appointments, send reminders (because let’s face it, life gets busy), and keep track of what services you love. When Maria, our bridal specialist, sees that you prefer natural looks, she remembers that for your next visit.
Staying Connected Sometimes we’ll email you about seasonal specials or new services. But here’s the thing, if you don’t want these emails? Just hit unsubscribe. No hard feelings. We’d rather have clients who actually want to hear from us.
Making Things Better We look at website data to figure out what’s working and what isn’t. Like, if everyone’s struggling to find our pricing page, we need to fix that!
Who Do We Share Information With?
Short answer: almost nobody.
We work with a few companies to keep things running smoothly. Our payment processor handles transactions securely. Our email service sends newsletters. Our website host keeps everything online. That’s about it.
Legal Stuff If the law requires us to share information, we will. But in ten years, this has never happened. Hopefully it never will.
Keeping Your Information Safe
This part is serious. We’ve invested in proper security because losing client data would be a nightmare for everyone.
Website Security We use SSL encryption. That little lock icon in your browser? That’s protecting your information when you book online. Our servers get regular security updates too.
In the Salon Paper appointment books are locked up after hours. Only staff who need client information can access it. When we throw away old records, they get shredded properly.
I learned about data security the hard way when our old computer crashed five years ago. Thankfully we had backups, but it taught me never to take this stuff lightly.
Your Choices
Want to see what we have on file? Just ask. I can pull up your appointment history and contact details anytime.
Need to update something? Easy. Call us or send an email.
Don’t want promotional emails anymore? Click unsubscribe or let us know. We get it, inbox overload is real.
Want us to delete everything? We can do that too, though we might need to keep transaction records for tax purposes. Boring legal requirement, sorry.
About Cookies
Our website uses cookies. Not the chocolate chip kind, unfortunately. These are small files that help the website remember you between visits.
Some cookies are essential for booking appointments online. Others help us understand which parts of our website people actually use. You can turn off cookies in your browser, but you might have trouble booking appointments online.
Third-Party Websites
Sometimes we link to other websites, like our product suppliers or inspiration galleries. Once you click those links, you’re on their turf. We can’t control their privacy practices, so read their policies if you’re concerned.
Kids and Privacy
Our services are for adults. We don’t intentionally collect information from kids under 13. If somehow a child’s information ends up in our system, tell us immediately and we’ll remove it.
California Residents
If you live in California, you have extra rights under state law. You can ask us what information we have, request deletion, or ask us not to sell your data (which we don’t do anyway). Just contact us and we’ll walk you through it.
Changes to This Policy
Privacy laws change. Our business evolves. Sometimes we need to update this policy. When that happens, we’ll post the new version on our website and email our regular clients about significant changes.
Questions?
Privacy policies can be confusing. If something doesn’t make sense, just ask! I’d rather spend five minutes explaining our practices than have you worry about your information.
Email us: [email protected]
What to tell us:
- Which part of this policy confused you
- What information you want to see, update, or delete
- Any concerns about how we handle your data
- Suggestions for doing this better
Why This Matters
After a decade in business, I’ve learned that trust isn’t just about doing great makeup. It’s about respecting the personal information clients share with us. When Sarah tells us about her wedding anxiety, or when Lisa mentions her skin concerns, that’s private stuff. We treat it that way.
Building trust takes time. Losing it happens instantly. That’s why we take privacy seriously, even if writing policies isn’t nearly as fun as creating the perfect smoky eye.
The Bottom Line
We collect information to serve you better. We protect it because that’s the right thing to do. We give you control because it’s your information. And we’re always here to answer questions because transparency matters.
Thanks for trusting us with your beauty needs and your personal information. Both are safe with us.